Office: (248) 327-7820

After Hours: (248) 914-4744

25899 W 12 Mile Rd, Suite 350, Southfield, MI 48034

FAQs

Home Care FAQs

Answers to the questions families ask most about in-home care, skilled nursing, costs, and getting started with True North Home Care Collective.

Getting Started

How to Begin

How do we get started with True North Home Care Collective?

Call (248) 327-7820 or request a free consultation online. We'll listen to your needs, answer your questions, and build a personalized care plan — at no cost and no obligation.

How quickly can care begin?

In many cases care can start within a few days of your consultation, once we've matched the right caregiver to your family.

Services & Care

What We Provide

What types of care do you provide?

We offer personal care, companion care, homemaker services, skilled nursing, transportation, family and respite support, and 24-hour or specialty care — all in the comfort of home.

Can care be customized and changed over time?

Absolutely. Every care plan is personalized and reviewed regularly, scaling up or down as your loved one's needs change.

Do you provide care for dementia or Alzheimer's?

Yes. Our caregivers are experienced in dementia and Alzheimer's care, using patient, structured approaches that keep your loved one safe and calm.

Caregivers & Trust

Who Cares for Your Loved One

Are your caregivers screened and insured?

Yes. Every caregiver is background-checked, trained, insured, and carefully matched to your loved one. Skilled services are overseen by licensed professionals.

Will my loved one have the same caregiver?

We prioritize consistency, matching your loved one with caregivers they know and trust rather than a rotating cast of strangers.

Costs & Scheduling

Pricing & Flexibility

How much does home care cost?

Costs depend on the type and amount of care. We'll give you clear, honest pricing during your free consultation so there are no surprises.

Is home care covered by insurance or Medicare?

Coverage varies by plan and situation. We'll help you understand your options during your consultation.

Is there a minimum number of hours?

We're flexible — from a few hours a week to around-the-clock support — and adjust as needs change.

What areas do you serve?

We provide in-home care across the State of Michigan including but not limited to Metro Detroit and The Greater Michigan Area.

Still Have Questions?

Schedule a free, no-obligation consultation. We'll listen first and help you understand your options.